Last Updated: 24/10/2025
1. Introduction
MS GLOBAL SOLUTIONS LTD ("we," "our," or "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our services, our website [Insert Website Address], and our company.
We are registered in England and Wales under company number 16662309 and our registered office is at 128 CITY ROAD LONDON UNITED KINGDOM EC1V 2NX . We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following data:
Personal Identifiers: Name, job title, company name, email address, phone number, business address.
Financial and Transaction Data: Billing address, bank account details (for vendors), and information about services you have purchased from us.
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website and services.
Marketing and Communications Data: Your preferences in receiving marketing from us.
3. How We Use Your Information (Lawful Basis)
We use your information on the following legal bases:
Performance of a Contract: To provide our services, manage your account, and fulfil our contractual obligations.
Legitimate Interests: To operate and administer our business, for marketing similar services to existing clients (with an opt-out), and to ensure the security of our network and information.
Legal Obligation: To comply with legal and regulatory requirements, such as anti-money laundering checks (KYC).
Consent: Where we have obtained your clear consent, for example, for sending certain direct marketing communications. You can withdraw consent at any time.
4. International Data Transfers
As a company serving clients worldwide, your data may be transferred outside the UK. We will only do so where appropriate safeguards are in place, such as:
The UK adequacy regulations for the recipient country.
Standard Contractual Clauses (SCCs) approved for use in the UK.
5. Data Sharing and Disclosure
We do not sell your data. We may share it with:
Service Providers: Trusted third parties who provide services on our behalf (e.g., IT hosting, cloud software, payment processing).
Professional Advisers: Lawyers, bankers, auditors, and insurers.
Legal Authorities: Where required by law or to protect our rights.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
7. Your Data Protection Rights
Under UK data protection law, you have rights including:
Right of Access: The right to request copies of your personal data.
Right to Rectification: The right to request correction of inaccurate data.
Right to Erasure: The right to request deletion of your personal data.
Right to Restrict Processing: The right to request limiting how we use your data.
Right to Data Portability: The right to receive your data in a structured, machine-readable format.
Right to Object: The right to object to our processing of your personal data.
To exercise these rights, please contact us using the details below.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Contact Us & Complaints
For any questions about this policy or to exercise your rights, please contact us at:
Email: info@msglobalsolutions.co.uk
Post: The Data Protection Officer, MS GLOBAL SOLUTIONS LTD, 128 CITY ROAD LONDON UNITED KINGDOM EC1V 2NX..
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with your concerns first.